Getting started
Navigating the HighEngage Interface
Last Updated: June 16, 2026The HighEngage interface is designed to help you easily access all features — from building AI agents to managing conversations and analyzing performance. Main Sections of the Interface 1. Sidebar Navigation The left sidebar is your primary navigation panel. It gives you access to all major sections: This sidebar stays consistent across the platform, so you can...
Overview of the HighEngage Dashboard
Last Updated: June 4, 2026The dashboard is your central workspace in HighEngage. It gives you a quick view of your agents, usage, and performance — all in one place. What You See on the Dashboard 1. Agent Cards At the top, you’ll see all your AI agents. Each card shows: You can also create a new agent using the Create Agent button. 2. Filters ...
Logging in to HighEngage
Last Updated: June 4, 2026Option 1: Continue with Google You’ll be logged in instantly. Option 2: Email & Password If your credentials are correct, you’ll will receive an OTP and your email. Once you enter the OTP, you will be redirected to your dashboard. Common Login Issues If you have any questions, concerns, or need further clarification, please contact support@highengage.com for assistance.
Understanding the 7-Day Free Trial in HighEngage
Last Updated: June 4, 2026HighEngage offers a 7-day free trial on every paid plan so you can explore the platform and set up your AI agent before paying to use it What You Can Do During the Trial During the trial period, you can: The trial gives you access to all the features available in the plan that you selected. Important Things to Know When Should...
Creating Your HighEngage Account
Last Updated: June 4, 2026Getting started with HighEngage is quick and straightforward. You can create your account in just a few steps and begin setting up your AI agent right away. Steps to create your account a. Sign up with Google – It is straighforward and you can signup to an account by logging into your google account. b. Register using your email and password – Enter...
How HighEngage AI Agents Work
Last Updated: June 4, 2026HighEngage AI agents use your data to answer questions and help your users in real time. Instead of using fixed scripts, the AI learns from the information you provide and uses it during conversations. How it works 1. Add your data Start by adding the information your AI agent should use: 2. Train your agent Once your data...
Signing Up with Google vs Email
Last Updated: June 4, 2026HighEngage allows you to create your account using either Google Sign-In or your email and password. Both options provide the same access once you’re logged in — the difference is in how you sign in. Option 1: Sign Up with Google You’ll be logged in instantly and taken to onboarding. Option 2: Sign Up with Email & Password Once done, you’ll be guided to onboarding. Which...
What is HighEngage?
Last Updated: June 4, 2026HighEngage is an AI chat agent platform that helps businesses automate conversations on their website or any web application. It goes beyond a basic chatbot by combining AI responses with workflows, integrations, and human handover—so conversations can lead to real actions. With HighEngage, you can: Create AI agents (e.g., Sales Agent, Support Agent) for different...