This guide shows you how to connect HighEngage with third-party platforms and services.
Once connected, HighEngage can automatically sync data, streamline workflows, and improve customer engagement across your business tools.
Steps #
- Go to Settings
- Click Integrations
- Browse the available integrations
- Select the integration you want to connect
- Click Connect
Available Integrations #
Zendesk
Connect HighEngage with Zendesk to automatically create support tickets from customer conversations.
Pipedrive
Sync leads captured in HighEngage directly to Pipedrive, helping your sales team manage and track prospects efficiently.
Calendly
Connect Calendly to allow visitors to schedule meetings and appointments directly through your chatbot.
HubSpot
Automatically send leads and customer information from HighEngage to HubSpot for seamless CRM management.
Google Drive
Use documents stored in Google Drive as a knowledge source for your AI agents, allowing them to answer questions based on your content.
Zoho Sprints
Connect HighEngage with Zoho Sprints to automatically create and manage tasks from customer conversations, helping your team track, prioritize, and resolve tickets efficiently.
Important Notes #
- Some integrations may require administrator access to the connected platform.
- Ensure you have the necessary permissions before connecting an integration.
- You can disconnect and reconnect integrations at any time if needed.
- If an integration is not working, disconnect and reconnect the integration.
If it still doesn’t work, reach out to us at support@highengage.com
