#
HighEngage AI agents use your data to answer questions and help your users in real time.
Instead of using fixed scripts, the AI learns from the information you provide and uses it during conversations.
How it works #
1. Add your data #
Start by adding the information your AI agent should use:
- Upload files (PDF, DOC, TXT, etc.)
- Add website URLs
- Create custom Q&A entries
- Connect your Google Drive
2. Train your agent #
Once your data is added, click Refresh Agent to train your agent.
This prepares the AI to use your data when responding to users.
3. A user asks a question #
When someone visits your web application, they can chat with your AI agent.
The AI reads the question and looks through your data to find the right information.
4. The AI responds #
The AI replies instantly with a clear and relevant answer based on your data.
Key benefits #
- Answer questions instantly
- Reduce manual work for your team
- Provide consistent and accurate responses
- Handle more conversations without extra effort
This is how HighEngage helps you deliver fast, accurate, and scalable conversations using AI.
If you have any questions, concerns, or need further clarification, please contact support@highengage.com for assistance.
